Statement regarding J.D. Power and Associates Initial Quality Study (IQS) Attributable to Doug Betts, Senior Vice President — Quality, Chrysler Group LLC
Today, J.D. Power and Associates announced the results of their 2009 Initial Quality Study (IQS), which measures new-vehicle quality at 90-days of ownership. We were pleased to learn that there are several bright spots for Chrysler Group LLC within this study, which demonstrate that the improvements we have been implementing over the past year are [...]